End of Year Message from Kyle Coltrain

End of Year Message from Kyle Coltrain

Christmas has always been my favorite time of year. As a kid, it was undoubtedly due to presents, sweets, and enjoying hot cocoa while watching holiday movies (Hot Take – Home Alone 3 is the best of them, don’t challenge me on this, my kids agree too). Now, this season has become an incredible point of reflection on the year that has passed, the future ahead, and being surrounded by the most important thing in our lives & our business – Family.

Growing up, I remember watching my father, uncle, grandfather, and great uncle start Dickinson Fleet Services – the pioneers in mobile fleet maintenance & repair. I didn’t quite understand it at the time, but I remember on Christmas morning, before we could open presents, they were on the phone for hours talking to everyone in the company – managers, technicians, corporate staff – wishing everyone a Merry Christmas. I remember thinking to myself, “why are they working today, it’s Christmas! Today is for family”. We even had folks from the company stopping by on Christmas morning to say hello.

Now, I completely get it. Our team members, and their families, are all truly a part of one big Coltrain Onsite Family; and I see continuous reminders of this every day. A recent moment that comes to mind is when the wife of Brent Meaux (Mobile Technician – Mobile, Alabama) shared a Facebook post celebrating Brent’s new role with Coltrain Onsite, his brand-new service truck, how much it meant to their family to feel supported, and how good it feels to be part of a company that values the people actually doing the work.

Thank you, Lisa, for the encouraging feedback and for being a part of the Coltrain Onsite family. I firmly believe that when our team members’ families are behind them, it enables that individual to perform at a level that lifts the entire company.

The work our team members do is not easy. We work long, odd, unpredictable hours. There is stress, dirt, late nights & early mornings. While I am extremely grateful for all of our employees and the sacrifices you all make, I also want to say thank you to every wife, child, husband, friend, mom, dad, and all other family members of the Coltrain Onsite team. Thank you for being on this journey with us. Thank you for the time you devote, and for the sacrifices that come with it. We will continue to explore new, creative ways to engage all family members of the Coltrain Onsite team, and we are always open to suggestions. Seeing our team across the country engage with their families & communities, such as decorating their service trucks for trunk-or-treat this Halloween, was another special moment for me this year.

Business wise – as we close out the year, I want to revisit and remind us of our foundation.

Our mission: empower our skilled mobile mechanics with tools, trust, and a family-driven culture to deliver best-in-class fleet maintenance services.

Our vision: to be the most trusted name in mobile fleet maintenance – valued for our people, performance, and commitment to exceptional customer service.

Our values: Safety, Trust, Family, Purpose, Entrepreneurial Spirit, Proudly American

These are the guides that we use to make decisions, how we treat each other, and how we show up for team members & customers every day. I continue to see these values lived out in the field day in and day out – and I could not be more proud of the work being done.

We launched operations in September and, to date, we are in 10 states. We continue to add great partners, customers, team members, and momentum. In just 3 months, we went from an idea to thousands of completed repairs. But, to be clear, the highlight of this year is not a number or a milestone. The highlight is the great people that we have added to the Coltrain Onsite family. I believe that an incredible group of individuals have come together to build something special, and I am amazed at the culture you all are building – a team that competes to get better every day, and a community that looks out for one another the way a family should.

We will keep adding great people. We will continue to sharpen our systems & processes. We will keep building the right way — steady, disciplined, and united.

2025 was our first chapter. I cannot wait to see what we will accomplish together in 2026.
Enjoy the rest of the year with your teammates and families. Celebrate the wins. Learn from the mistakes. Get better every day.

From Kevin’s family and mine, Merry Christmas & Happy New Year.

Kyle Coltrain
Executive Officer

Kevin Coltrain
Executive Officer